Never miss a customer.
Sunday rush. Ten men waiting. The eleventh looks in, turns around, and walks out.
A live queue at a barbershop. Each customer shows a token number, a name and a service, with the estimated wait for every position behind the chair.
The customer you lost on Sunday has no name.
He stood at the door for four seconds. Counted the heads, counted the minutes, and went to the shop down the road.
You never got his name. You never got his number. Nothing in your day says he was ever there.
He can count the heads from home.
Same customer, same Sunday. This time he opens WhatsApp, sees he is eleventh, and gets on with his morning. When his turn is two or three away, he leaves the house. He walks in, sits down, and you cut.
- Joins from WhatsApp. No app to download.
- Sees his position and the wait before he leaves home.
- Walks in when his turn is two or three away.
You're #11 at Star Salon, Bhayander. About 55 min.
10:12 AMYou're #3 now. About 12 min.
10:47 AMYou're next. Head over.
10:56 AMComing in 5 min
10:56 AMOne list. One tap.
Walk-ins and the ones who joined from home sit in the same queue, in the order they arrived. Tap Call Next. The chair never sits empty waiting for someone to come back.
Call Next
One tap moves the chair forward. Your staff never has to work out whose turn it is.
4-digit PIN
The customer confirms he has arrived by entering the PIN at your counter. No arguments about who came first.
Daily record
Every service and what it earned, written down as it happens. Close the day and it is already done.
Weekly summary
A summary of your week arrives on WhatsApp. You do not have to open anything to get it.
Button at the chair
Optional. A physical Next Client button by the mirror, if you would rather not touch a screen mid-cut.
Your customer will not download an app. He doesn't have to.
WhatsApp is already open on his phone. That is the whole installation. He taps your link, or scans the code at your counter, and he is in the queue. No sign-up, no password, no download eating his data.
See it running in a real shop.
Star Salon in Bhayander is live right now. Open the page, look at the queue, join it if you like.